These terms govern your use of the LaikaTest platform and services. Please read them carefully to understand your rights and responsibilities.
By accessing or using Foreclose AI Platform, you agree to these Terms and any Order Form, SLA, or DPA referenced herein. If you are entering into this Agreement on behalf of an organization, you represent you have authority to bind that organization.
• Customer is responsible for user accounts, roles, SSO settings, and safeguarding credentials.
• Customer will ensure Users comply with these Terms and is responsible for activities under its accounts.
We and our licensors own the Service, software, documentation, and brand. No rights are granted except as expressly stated.
You will not:
• (a) reverse engineer, decompile, or create derivative works of the Service
• (b) probe or breach security
• (c) use the Service to store or transmit unlawful content
• (d) exceed plan limits or circumvent usage caps
• (e) resell or provide the Service to third parties except as permitted
• (f) benchmark or publish performance tests without consent (unless legally permitted)
Integrations with third-party services (e.g., cloud hosting, email, analytics) are subject to their terms. We are not responsible for third-party services you enable. Current subprocessors: Check subprocessors page in the footer.
Fees are as stated in the Order Form or plan page and are billed in advance for the applicable term (monthly or annual). Unless otherwise specified: fees are non-cancellable and non-refundable, except where required by law; taxes are your responsibility (other than our income taxes). Subscriptions auto‑renew by default; you may disable auto‑renew at any time, effective at the end of the then‑current term. We may change prices for new purchases at any time; for existing subscriptions we will provide at least 30 days' notice and the change will take effect on renewal. We may suspend the Service for non‑payment after reasonable notice and a 14‑day cure period.
Each party will protect the other's Confidential Information using industry-standard safeguards and will use it only to perform under these Terms.
We warrant we will provide the Service in a professional manner and materially in accordance with documentation. EXCEPT AS EXPRESSLY STATED, THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.
To the maximum extent permitted by law: (a) neither party will be liable for indirect, incidental, special, consequential, or punitive damages; (b) each party's total liability arising out of or related to the Agreement will not exceed the amounts paid or payable by Customer to us in the 12 months preceding the claim. These limits do not apply to (i) willful misconduct, (ii) misuse or unauthorized disclosure of Customer Data in breach of Section 3, or (iii) each party's indemnity obligations for third‑party IP infringement.
Terms start on the Effective Date and continue for the subscription term. Either party may terminate for material breach not cured within 30 days of written notice. We may suspend access for (i) security risk, (ii) non‑payment, or (iii) violation of Acceptable Use. Either party may terminate at the end of any term by disabling auto‑renew.
During the term and for 30 days after termination, Customer may request an export of Customer Data via available tools or by contacting support. Until self‑serve export is generally available, we will provide reasonable assistance. After this window, we will delete Customer Data from active systems within 30 days, and from backups within 90 days, subject to legal holds.
We may use Customer's name and logo in a standard customer list, subject to your reasonable brand guidelines, unless you opt out in writing. Feedback may be used to improve the Service without restriction.
Beta features are provided "as is," may change, and are excluded from SLAs and warranties.
Each party will comply with applicable laws, including sanctions/export rules and anti‑bribery laws. You will not use the Service where prohibited by law.
These Terms are governed by the laws of India. The courts of New Delhi, India will have exclusive jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction for actual or threatened misuse of IP or Confidential Information.
We may update these Terms. If changes are material, we will provide notice. Continued use after the effective date constitutes acceptance.
If there is a conflict among these Terms, an Order Form, a DPA, or an SLA, the following order applies: Order Form → DPA → SLA → these Terms, unless otherwise stated.
Assignment, force majeure, severability, waiver, notices (including electronic notices), and entire agreement clauses apply customary to SaaS.
For Customer Data, Customer is the Controller (or "Data Fiduciary" under DPDP) and Foreclose AI Pvt Ltd is the Processor (or "Data Processor").
Instructions: We will process Customer Data only on documented instructions from Customer, including via the Agreement and Customer's configuration of the Service.
Confidentiality: Personnel are bound by confidentiality obligations.
Security: We implement appropriate technical and organizational measures. Summary: encryption in transit/at rest; access controls; network segmentation; logging/monitoring; backups; incident response.
Subprocessors: We may engage subprocessors listed at /subprocessors. Customer may subscribe to updates. We remain responsible for subprocessors' obligations.
International Transfers: Where applicable, Parties implement SCCs (and UK Addendum) or alternative transfer mechanisms.
Assistance: We will assist Customer with data subject requests and DPIAs as reasonably necessary.
Breach Notification: Without undue delay after becoming aware of a Personal Data Breach, we will notify Customer and provide details.
Return/Deletion: Upon termination or on request, we will delete or return Customer Data as described in the Terms, subject to legal holds and backups.
Audits: Upon reasonable notice, we will make available audit reports/certifications (e.g., SOC 2/ISO 27001 if available) and, if insufficient, allow audits under confidentiality and at Customer's cost.
Duration: This DPA terminates automatically with the Agreement, except sections that by nature survive.
If you have any questions about these Terms of Service or need clarification on any provisions, please contact our legal team.